SHIPPING METHODS
Shipping for all orders worth more than € 50, within Greece is FREE regardless of the chosen method of receipt!
For orders worth less than € 50 we have ensure the most economical charge on the market for you, and is fixed and equal to € 3.
It can also be free depending on the method of collection you choose:
1. Delivery to the place of your choice. The shipment is undertaken by a courier distribution company of the well-known ACS chain. The charge here is fixed and equal to € for orders worth up to € 49.99, and FREE for over € 50 (within Greece). The charge for Cyprus 9 € for 9-12 working days.
2. Pick up from any of our retail store, (of course free shipping)
You can visit us at our mall store and pick up your order from there. This way you will have the additional opportunity to test the items you have chosen and to see all our products up close. Our store is located at Leoforos Marathonos 61. Phone 21 0621 5211.
Shipping for all orders in Cyprus is divided into Express, 4-7 days of delivery, with a charge of 12 € and Standard, 9-12 days of delivery, with a charge of 9 €
DELIVERY TIMES
At each stage of your order you will receive informative e-mails from us until the moment it is received by the ACS distribution company.
• When you place your order You will immediately receive an informative e-mail from us with its confirmation.
• This is followed by its processing by us, and the collection and control of the products. Once the products are collected by us, we inform the distribution company ACS to come and pick it up and immediately inform you with a new email sending you the voucher shipment number. If your order arrives by 15:00 on a business day, then ACS picks up the item from us on the SAME day and delivers it to you in 1-3 business days.
From the moment we deliver the item your order to ACS, you can follow its progress until it is delivered to you through the ACS site.
Any clarifications you have provided in the comments of your order regarding delivery issues we transfer them to ACS as is. From the day ACS receives your order it takes 1-3 business days to deliver it to you.
For shipments in Cyprus, your order will reach 4-7 working days if you have chosen EXPRESS & amp ; 9-11 working days if you have chosen STANDARD.
* Shipping times may change due to unstable factors such as: non-immediate availability of the product, special processing, strikes, delays of transport companies, holidays, holidays, etc.
AVAILABILITY
In cases where the products you ordered are not available you will be notified by e-mail and / or by phone.
The company would like to apologize for rare cases where an order will not be able to complete or may be delayed.
The reasons may be
• The automatic product availability notification system has not reported any technical reasons the existing availability since it is an automated process connected online with 5 physical stores. In this case, an employee of our company will contact you immediately to give you all the alternatives or even to cancel the order without any financial burden for the consumer.
• In case they arise simultaneous sales in the specific product and in the specific color-size in one of the stores or the online store and the availability can not serve the simultaneous orders.
• In case the telephone and / or and the e-mail communication with you (if there is a problem with your order, either in relation to the product or in relation to its payment) because, for example, your details that you have entered are not properly updated. / p>
• If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver your order within the specified time we will inform you, in order to let us know if you wish, in these circumstances, its completion.
However in case you come across one of the above rare cases we ask for your understanding and its specialized staff will try with best way to serve you.